Raving Fans

(A Revolutionary Approach to Customer Service - )

Author: Ken Blanchard , Sheldon Bowles
Narrator: Rick Adamson , John Mollard , Kate Borges

Synopsis: Written in the parable style of THE ONE MINUTE MANAGER, RAVING FANS uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature and not just another program of ... Read More

Available Editions

Raving Fans (A Revolutionary Approach to Customer Service) ISBN: 9780688123161 \| William Morrow & Co \| 1993 \| English	from $ 1.99 (10 Sellers)
Raving Fans (A Revolutionary Approach to Customer Service) ISBN: 9780679424956 \| Random House \| Abridged Edition \| 1993 \| English	from $ 2.15 (2 Sellers)

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