Nordstrom Rack

Nordstrom Rack reviews

Good
Good: 8.5/10
20,644 customers have rated this store since 2014
Customer Certified
Nordstrom Rack
  • Address: 1212 S. Flower St., Suite 300 Los Angeles, CA, 90015, UNITED STATES

Nordstrom Rack ratings

Summary

  • Overall rating
    8.5 /10
  • Would shop here again
    8.7 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.4 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    8.5 /10
  • Prices relative to other online retailers
    8.4 /10
  • Design of site
    8.5 /10
  • Shipping charges
    7.5 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    8.8 /10
  • On time delivery
    8.6 /10
  • Customer support
    8.5 /10
  • Product met expectation
    8.4 /10
Reviews

Customer reviews for Nordstrom Rack

  • 10/10 Review by: Verified customer

    Love, Love, Love!!!!!!!!!!!!!!

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  • 10/10 Review by: NA

    I love the variety I can choose from. I called your customer service and the lady that helped me was extremely helpful.

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  • 10/10 Review by: shawnamae

    We love shopping here!

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  • 7/10 Review by: Verified customer

    i was disappointed that my shipping wasn't free as i used a nordstrom note -i am a nordstrom debit card holder- and i was under the impression shipping is free if you have a nord. debit card

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  • 9/10 Review by: busymom4

    i love your site, but it takes a long time to get the items. maybe you can join up with shoprunner.

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  • 6/10 Review by: Lee

    I enjoyed the deals and cute selection. I did find it frustrating that after I added items to my cart in the quick look, the page would automatically scroll to the top. I didn't like having to find my spot again to view the rest. It made me less...

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  • 2/10 Review by: okaykb

    Kind of disappointing alterations are done in certain locations and not all. the checkout process was difficult because my card information was not saved. I did now know the problem or how to fix it until I messaged a customer care rep. She was...

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  • 7/10 Review by: Josie D

    I wish you had a way to save for later the shoes you looked at and may want to buy them later without having to hunt for them again.

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  • 8/10 Review by: Verified customer

    the person who helped me live chat was helpful, solved my problem/answered my question love the free shipping and easy returns i make several purchases this way throughout the year

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  • 10/10 Review by: Verified customer

    Very good but somewhat confusing upon payment.

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