Nordstrom Rack

Nordstrom Rack reviews

Good
Good: 8.7/10
21,916 customers have rated this store since 2014
Customer Certified
Nordstrom Rack
  • Address: 1212 S. Flower St., Suite 300 Los Angeles, CA, 90015, UNITED STATES

Nordstrom Rack ratings

Summary

  • Overall rating
    8.7 /10
  • Would shop here again
    8.9 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you’re looking for
    8.5 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    8.7 /10
  • Prices relative to other online retailers
    8.5 /10
  • Design of site
    8.6 /10
  • Shipping charges
    7.5 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    8.9 /10
Truck Icon

After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.8 /10
  • Product met expectation
    8.5 /10
Reviews

Customer reviews for Nordstrom Rack

  • 8/10 Review by: Verified customer

    I love to shop at Nordstrom rack

    Shopping Cart Icon

    I like everything I ordered but a few pieces were too small

    Truck Icon
    Full review
  • 1/10 Review by: Verified customer

    They sent the wrong product

    Truck Icon
    Full review
  • 9/10 Review by: Verified customer

    Each page should have a return to previous page, choose.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: rrpifer

    I have missed my local Nordstrom Rack since moving to NC several years ago. I am shopping on a whim and spoiling myself!

    Shopping Cart Icon

    I was very happy with my purchase. I do not have a Nordstrom Rack close to where I live so this was a perfect solution.

    Truck Icon
    Full review
  • 10/10 Review by: JGlosta

    I am delighted to visit your store near me but find it more efficient and effortless to use your website. I have never had to return any item to the store because you have sizing that is very accurate. I do like to check the Clearance items...

    Shopping Cart Icon

    You supply me with many items and are always the precise size needed. II appreciate the fact that if one orders at least $100 then the shipping is free.

    Truck Icon
    Full review
  • 8/10 Review by: Darla

    I love that you have my favorite jeans and a good return policy...love the RACK

    Shopping Cart Icon

    I love that I can order the Democracy Jeans and they are great quality and fit for me. This is my go to Jean..

    Truck Icon
    Full review
  • 10/10 Review by: Verified customer

    I always am pleased with Rack purchases. Sometimes things don't fit right and it is so convenient to return them at the rack at the Mall of America.

    Truck Icon
    Full review
  • 7/10 Review by: Verified customer

    I need to return an item but don't want to pay for that. So I have to pay the postage to return? Shopping online seems like a hassle sometimes.

    Truck Icon
    Full review
  • 8/10 Review by: elliesjf1974

    It wouldn't accept my nordstrom debit card

    Shopping Cart Icon
    Full review
  • 1/10 Review by: Jackie

    The main item I ordered turned out not to be available but I was not notified of this until I had received emails saying my order was filled and on it's way. It 's just really bad practice to sell stuff you don't have in stock.

    Truck Icon
    Full review